Following a cyber-security attack earlier in 2020, the European Commission has put in place a so-called “2 factor authentication” on some of its collaborative websites. This concerns also the JIAMCATT site. In practical terms, this means that in addition to your EU Login you will need a second form of authentication to access JIAMCATT.

EU Login supports several verification methods in addition to your login/ password. They all require you to add information to you EU Login account. A convenient and simple method is, e.g., the use of an SMS challenge, i.e. when connecting to JIAMCATT you will be asked to enter a code that the EU Login platform will send to your mobile phone. For this to work you have to register your phone number i in your EU Login account.

Log in to EU Login ( https://ecas.ec.europa.eu/cas/login ) with your e-mail address and password. To access your EU Login account details, click on the settings icon in the upper right corner and click on My Account.

Click on Manage my mobile phone numbers

Add your mobile phone details and click on Add.

After your number is added, a challenge code is sent via SMS to your mobile number. Enter this code in the Text message challenge code field and click on Finalise.

Your mobile number is now added to your account and can be used to log in to JIAMCATT or any other EU site that requires 2-factor authentication.

In some countries, you might not receive the SMS and should rather use another verification method. Installing the EU Login App on your mobile device is a good alternative. It supports several authentication methods:

EU Login Mobile App PIN code –You will have to enter a 4 digits PIN code into the EU Login Mobile App in order to connect to EU Login. This is the PIN code that you have chosen while registering your mobile device into EU Login.
EU Login Mobile App QR code – You will need to scan a QR code using the EU Login Mobile App in order to get a one-time-password, which you then introduce while connecting from your PC.
On mobile authentication – If you are navigating on the same mobile device as the one where the EU Login Mobile App is installed then you can use the "On Mobile" verification method. You will have to enter a 4 digits PIN code into the EU Login Mobile App to connect to EU Login. This is the PIN code that you have chosen while registering your mobile device into EU Login.

Please refer to the EU Login tutorial, page 3 for more details on the list of available methods and how to use them.